Client Responsibilities

What Makes a Successful Project

Our most successful projects have two key characteristics.

  • The project scope is well defined and agreed to by all parties early in the engagement
  • Consistent and effective client involvement. A key contact person must be dedicated to each team. The time commitment is minimal, approximately 2 hours per week, on average.

If these two elements are satisfied, the team will be well focused throughout and the client will be aware of the team's progress and can provide timely input and guidance.

Client Responsibilities

Our student teams volunteer 600-800 hours per project while balancing a demanding course load and other activities. We ask that our clients invest a very modest but critical amount of time with the teams. Specifically, we expect the following:

  • 2 hours per week, on average, spent with teams reviewing status reports and answering questions from team (e.g., via email, phone or in person)
  • 24 hour response time to student team questions/ issues (note: the materials/ data requested may take longer to provide)
  • Timely review of deliverables, including the following:
    • Engagement proposal
    • Status reports
    • Final deliverable and associated drafts

Adhering to these guidelines helps to ensure a successful engagement for both the client and the student project team.

Testimonials

Excellent research and delivery of our focused objectives and goals to find out where social media will be in 3-5 years as it applies to our industry. Thanks so much.

Averi Goodman
Marketing Coordinator
Champion Labs

Watch IBC in action
RSS
IBC Linkedin